Refund Policy

Last updated: September 07, 2020

Thank you for making online order  at Malabar Online (

Since our service being a virtual product or downloadable product, If, for any reason, You are not completely satisfied with our web hosting service We invite You to review our Refund policy.

The following terms are applicable for any products that You ordered  with Us.


The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Order Cancellation  and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Arsh Enterprises
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Malabar Online, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

Customer agrees to a one year domain registration and  thirty (30) day web hosting contract minimum beginning upon commencement of service.
Exact contract duration is decided upon at signup.
Customer agrees that all charges and fees associated with an account are their sole responsibility.

All domain registration will not apply for cancellation and refund unless the service provider permit it.
If the customer wishes to cancel Malabar Online Reseller shared Web Hosting services within fourteen  (14) days of the initial signup they shall be able to do so for any reason (aside from disablement for Terms of Service or Spam Policy violations) and have their money promptly refunded.

AUTOMATIC RENEWAL: At the end of the contract term, the contract will automatically renew at the then-current,
non-promotional rate for the original contract length indefinitely until canceled.

Malabar Online will automatically renew the applicable service when it comes up for renewal and will take
payment from the payment method associated with your account. If you do not wish for any service to
automatically renew, you may elect to cancel that service, in which case, your services will terminate upon
expiration of the then-current term, unless you manually renew your services before that date. Any services
must be canceled prior to their renewal date(s) in order to avoid automatic renewals. Renewal dates take effect
at midnight, PST.

If the customer’s payment card is determined to be expired, invalid, or otherwise not able to be charged, the
customer agrees that Malabar Online may use other payment methods linked to the customer’s bank account (such
as new credit card credentials from your card issuer). If a shared hosting service is terminated after the 14-
day money back guarantee period, the service will be canceled before the next payment is due and no more
billing will occur nor will any payment be refunded, even for unused portions. If any non-refundable charges
have already been incurred, they must be paid before the account may be canceled. You are entitled to cancel Your Order within 5 days without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement.
You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the service cancellation order.

We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our  Refunds Policy, please contact us: